Operational Safety and Human Factors

Steve Jarvis is a safety and human performance specialist with a successful track record at home and internationally. He performs long-term industry research programmes, consultancy and procedure design, major accident investigations, and advising airlines, large helicopter operators, aviation authorities and aircraft / simulator manufacturers. He produced 'The Flight Crew Human Factors Handbook' (CAP 737) for the UK CAA (well used across the world in many industries).

Steve left Cranfield University in 2012 as Aviation Human Factors lead (Teaching Fellow, Lecturer, Senior Lecturer, Course Director), in order to concentrate on industry-focused work. He has since personally-performed over 200 major pieces of work for over 40 aviation clients in 14 Countries. He is a well qualified and chartered professional, but beyond that has spent many years developing a deep and highly practical skill-set that merges theory and practice. Steve's main qualifications / Charterships are listed below for completeness.

Practical Application
Steve concentrates on bridging the gap between academia/science and real-world practical application to resolve safety and performance issues, maintaining scientific rigour with a concise practical approach. Just a few examples of this application can be found in:

  • Air New Zealand’s RNP and night RNP operations as well as head-up-display procedures / training
  • easyJet’s cabin procedures
  • Bond Offshore Helicopter colour schemes
  • RNZAF’s P3 and C130 flight deck upgrades, and T6-Texan Operation
  • British Airways’ HF pilot training
  • Airbus A320 HUD Procedures
  • Various ATR-72 emergency checklists
  • Mount Cook and Air Nelson pilots' emergency processes
  • World wide helicopter procedures / training to avoid wrong deck landings
  • Reports by the UK Air Accident Investigation Branch
Scientific Research
From 2014 Steve (as Jarvis Bagshaw) led long-term pilot instrument monitoring research for British Airways, Thomson Airways and the global helicopter industry via Helioffshore. For over ten years he has specialised in areas such as automation effects on pilots, and instrument monitoring. He has published some scientific research in this area, but the recent majority is unpublished client-funded research. He also acts as an advisor for R & D projects for several global organisations.

Accident Investigation Work
Since 2013 Steve has investigated at least ten major accidents and incidents for airlines and helicopter operators by request, including BA, Thomas Cook Airlines, Bristow, Babcock PLC, and others. His expert opinion is sought for legal cases (e.g. in defence of The Boeing Aircraft Company in the Spannair 5022 accident). He has assisted the UK AAIB directly (e.g. Boeing 737-86J, Belfast, July 2017) as well as indirectly through operators (E.g. Boeing 757-236, Manchester, August 2013).

Teaching and Training
Steve has designed and delivered training courses for many organisations. He advised British Airways' Human Factors Standards Group for 12 years, and helped produce BA HF and CRM training for pilots. Being engaged in practical cutting-edge research, he is able to bring the very latest findings into training. A visiting lecturer at Cranfield and Kings College London, he leads the aviation psychology component of the Kings D.Av.Med course.

Presenting and Publishing
Steve is an experienced speaker, regularly delivering keynotes and plenaries at international conferences. He has published scientific articles (in peer review journals) conference papers and book chapters.

Steve has several thousand private flying hours. He previously held a Boeing 737 type-rating completed with Air New Zealand, has hundreds of hours flight deck observation time (commercial and military), vast amounts of training in full flight simulators (fixed and rotary wing, 6DOF and centrifuge) and live handling experience on aircraft including the Airbus A320, C130 Hercules, P3 Orion, Short Tucano and T6 Texan II.

Main Qualifications and Professional Registrations

  • PhD - Applied Aviation Psychology
  • MSc - Human Factors and Safety Assessment in Aeronautics
  • CSci (Chartered Scientist)
  • CPsychol (Chartered Psychologist)
  • CErgHF (Chartered Ergonomist and Human Factors Specialist)
  • FIEHF (Fellow of the Chartered Institute of Ergonomics and Human Factors)
  • FRAeS (Fellow of the Royal Aeronautical Society)