Operational Safety and Human Factors

Steve Jarvis is an aviation safety and human performance specialist with a successful track record around the World. Since forming Jarvis Bagshaw Ltd in 2012, he has completed/managed over 200 pieces of work for over 40 clients in 14 Countries, including long-term industry research programmes, consultancy and procedure design, major accident investigations, and acting in an advisory capacity to airlines, large helicopter operators, aviation authorities and aircraft and simulator manufacturers.

Steve was previously the Aviation Human Factors Lead at Cranfield University (Teaching Fellow - Senior Lecturer). Last century he worked for BAe Systems and spent a few years a school teacher (mainly science and psychology).

Practical Application to Aviation
Steve now concentrates on bridging the gap between academia/science and real-world practical application (having expertise and experience in both camps) to resolve safety and performance issues with scientific rigour. Just a few examples of this application can be found in:

  • Air New Zealand’s RNP and night RNP operations as well as head-up-display procedures / training
  • easyJet’s cabin procedures
  • Bond Offshore Helicopter colour schemes
  • RNZAF’s P3 and C130 flight deck upgrades, and T6-Texan Operation
  • British Airways’ HF pilot training
  • Airbus A320 HUD Procedures
  • Mount Cook and Air Nelson emergency procedures
  • World wide helicopter procedures / training to avoid wrong deck landings
  • Reports by the UK Air Accident Investigation Branch
  • CAP 737 (the UK CAA Flight Crew Human Factors Handbook), produced by Steve Jarvis (well-known across the World in many industries).
Scientific Research
From 2014 Steve led long-term pilot instrument monitoring research for British Airways, Thomson Airways and the global helicopter industry via Helioffshore. For over ten years he has specialised in areas such as automation effects on pilots, and instrument monitoring. He has published much scientific research, but the recent majority is unpublished client-funded research. He also acts as an advisor for R & D projects for several global organisations.

Accident Investigation Work
Since 2013 Steve has investigated major accidents and incidents for airlines and helicopter operators by invitation, including BA, Thomas Cook Airlines, Bristow, Babcock PLC, and others. His expert opinion is sought for legal cases (e.g. in defence of The Boeing Aircraft Company in the Spannair 5022 accident, Madrid 2008). He has assisted the UK AAIB directly (e.g. Boeing 737-86J, Belfast, July 2017) as well as indirectly through operators.

Teaching and Training
Steve has designed and delivered training courses for aviation authorities, airlines and air forces. He advised British Airways' Human Factors Standards Group for 12 years, and helped produce BA HF and CRM training for pilots. Being engaged in practical cutting-edge research, Steve is able to bring the very latest findings into training. A visiting lecturer at Cranfield and Kings College London, he still leads the aviation psychology component of the Kings D.Av.Med course.

Presenting and Publishing
Steve is an experienced speaker, regularly delivering keynotes and plenaries at international conferences. He has published scientific articles (in peer review journals) conference papers and book chapters.

General Qualifications and Registrations
  • PhD (Applied Aviation Psychology)
  • MSc (Human Factors and Safety Assessment in Aeronautics)
  • CPsychol (Chartered Psychologist)
  • CErgHF (Chartered Ergonomist and Human Factors Specialist)
  • FRAeS (Fellow of the Royal Aeronautical Society)
As well as having been an experienced general aviation pilot, glider pilot, instructor and examiner, Steve has a working knowledge of military and civil types. He qualified on the Boeing 737 with Air New Zealand in 2009, and has hundreds of hours training on full-flight simulators (FFS) of all types, complemented by a limited amount of live-handling training/experience (including Airbus A320, P3 Orion, C130 Hercules, Shorts Tucano and T6-C). He has passed courses including jet-upset training (NASTAR centrifuge facility, USA), low-minima-ops, LOFTs, RNP-AR, etc. Additionally he has observed hundreds of commercial and military sectors from the flight deck.