Operational Safety and Human Factors

Dr Steve Jarvis is a safety and human performance specialist with a successful track record at home and internationally. Since forming Jarvis Bagshaw Ltd in 2012, he has personally performed over 200 pieces of work for over 40 clients in 14 Countries, including long-term industry research programmes, consultancy and procedure design, major accident investigations, and advising airlines, large helicopter operators, aviation authorities and aircraft / simulator manufacturers. Steve produced 'The Flight Crew Human Factors Handbook' (CAP 737) for the UK CAA (well used across the world in many industries).

Steve left Cranfield University in 2012 as the Aviation Human Factors lead (Teaching Fellow, Lecturer, Senior Lecturer, Course Director). Previously he worked for BAe Systems and spent a few years as a school teacher.

Practical Application
Steve concentrates on bridging the gap between academia/science and real-world practical application to resolve safety and performance issues, maintaining scientific rigour with a concise practical approach. Just a few examples of this application can be found in:

  • Air New Zealand’s RNP and night RNP operations as well as head-up-display procedures / training
  • easyJet’s cabin procedures
  • Bond Offshore Helicopter colour schemes
  • RNZAF’s P3 and C130 flight deck upgrades, and T6-Texan Operation
  • British Airways’ HF pilot training
  • Airbus A320 HUD Procedures
  • Mount Cook and Air Nelson emergency procedures
  • World wide helicopter procedures / training to avoid wrong deck landings
  • Reports by the UK Air Accident Investigation Branch
Scientific Research
From 2014 Steve led long-term pilot instrument monitoring research for British Airways, Thomson Airways and the global helicopter industry via Helioffshore. For over ten years he has specialised in areas such as automation effects on pilots, and instrument monitoring. He has published scientific research, but the recent majority is unpublished client-funded research. He also acts as an advisor for R & D projects for several global organisations.

Accident Investigation Work
Since 2013 Steve has investigated major accidents and incidents for airlines and helicopter operators by invitation, including BA, Thomas Cook Airlines, Bristow, Babcock PLC, and others. His expert opinion is sought for legal cases (e.g. in defence of The Boeing Aircraft Company in the Spannair 5022 accident, Madrid 2008). He has assisted the UK AAIB directly (e.g. Boeing 737-86J, Belfast, July 2017) as well as indirectly.

Teaching and Training
Steve has designed and delivered training courses for many organisations. He advised British Airways' Human Factors Standards Group for 12 years, and helped produce BA HF and CRM training for pilots. Being engaged in practical cutting-edge research, he is able to bring the very latest findings into training. A visiting lecturer at Cranfield and Kings College London, he leads the aviation psychology component of the Kings D.Av.Med course.

Presenting and Publishing
Steve is an experienced speaker, regularly delivering keynotes and plenaries at international conferences. He has published scientific articles (in peer review journals) conference papers and book chapters.

Steve has several thousand private flying hours. He completed a Boeing 737 type rating with Air New Zealand, has hundreds of hours flight deck observation time (commercial and military), vast amounts of training in full flight simulators (fixed and rotary wing) and live handling experience on other large aircraft including the Airbus 320, C130 Hercules and P3 Orion.

Main Qualifications and Professional Registrations

  • PhD - Applied Aviation Psychology
  • MSc - Human Factors and Safety Assessment in Aeronautics
  • CSci (Chartered Scientist)
  • CPsychol (Chartered Psychologist)
  • CErgHF (Chartered Ergonomist and Human Factors Specialist)
  • FIEHF (Fellow of the Chartered Institute of Ergonomics and Human Factors)
  • FRAeS (Fellow of the Royal Aeronautical Society)