Operational Safety and Human Factors

Steve Jarvis was previously the aviation human-factors lead at Cranfield University, and director of the Masters degrees in aeronautical HF, Safety Assessment, and Ergonomics. He left in 2012 to meet the increasing industry demand for his services. He has over 15 years of scientific research experience in the field and has acted in an advisory capacity to airlines, large helicopter operators and aviation authorities. He produced the UK CAA's Flight Crew Human Factors Handbook (CAP 737, 2016). As a visiting academic, he currently runs the aviation-psychology component of Kings College London's D.Av.Med.

Steve holds PhD and MSc degrees in aviation human factors / safety assessment, is a Fellow of the Royal Aeronautical Society, and is a Chartered Member of CIEHF.

Practical Work

Steve resolves aviation safety and human factors issues with evidence-based scientific rigour. Application of his work can be found in examples including:

Air New Zealand’s RNP operations / procedures
Airbus A320 HUD Procedures
easyJet’s cabin procedures
RAF’s C130J low flying operation
RNZAF’s P3 and C130 flight deck upgrades
RNZAF T6-C training
British Airways’ HF pilot training
Air New Zealand Link RNAV operations
Air New Zealand Link emergency procedures
UK Regulator guidance documentation (CAP 737)
Air New Zealand pilot Head-Up Display training
Queenstown A320 night procedures
Bond Offshore Helicopter colour schemes
World wide helicopter procedures / training to avoid wrong deck landings
NZ Oceanic Controller processes for conflict probing
Reports by the UK Air Accident Investigation Branch

Accident Investigation

Steve investigates major accidents and incidents for airlines and helicopter operators by invitation, including for BA, Thomas Cook Airlines, Bristow Group, Babcock PLC, and others under NDAs. His expert opinion is sought for legal cases (e.g. in defence of The Boeing Aircraft Company in the Spannair 5022 accident, Madrid 2008). He has assisted the UK AAIB directly (e.g. Boeing 737-86J, Belfast, July 2017) as well as indirectly through his investigation reports for the operator (e.g. Boeing 757-236, Manchester, August 2013).

Scientific Research

Steve led long-term pilot instrument monitoring research for British Airways, Thomson Airways and the global helicopter industry via Helioffshore. For ten years he has specialised in areas such as automation effects on pilots, and instrument monitoring. He has published much scientific research, but the recent majority is unpublished client-funded research.

Teaching and Training

Steve has designed and delivered training courses for aviation authorities, airlines and air forces. He has advised British Airways' Human Factors Standards Group for 12 years, and helped produce BA HF and CRM training for pilots. Being engaged in practical cutting-edge research, Steve is able to bring the very latest findings into training.

Presenting and Publishing

Steve is an experienced speaker, regularly delivering keynotes and plenaries at international conferences. He has published scientific articles (in peer review journals) conference papers and book chapters.

Flying Experience

As well as being an experienced general aviation pilot, glider pilot, instructor and examiner, Steve has a working knowledge of military and civil types. He qualified on the Boeing 737 with Air New Zealand in 2009, and has hundreds of hours training on full-flight simulators (FFS) of all types, complemented by a limited amount of live-handling training/experience (including Airbus A320, P3 Orion, C130 Hercules, Shorts Tucano and T6-C). He has passed courses including jet-upset training (NASTAR centrifuge facility, USA), low-minima-ops, LOFTs, RNP-AR, etc. Additionally he has observed hundreds of commercial and military sectors from the flight deck.