Operational Safety and Human Factors

Steve Jarvis is an aviation human performance / safety specialist with a successful industry-focussed track record, and a long list of repeat clients. Since 2012 he has performed over 200 pieces of work for over 40 aviation organisations across 14 Countries, including scientific research, accident investigations, procedural design and human factors consultancy.

Steve was chosen to produce 'The Flight Crew Human Factors Handbook' (CAP 737) for the UK CAA, which is well used across the world in many industries.

Practical Application
Steve left academia in 2012 to concentrate on real-world practice. Just a few examples of that work can be found in:

  • Air New Zealand’s Airbus A320 RNP and night RNP operations as well as head-up-display procedures / training
  • easyJet’s cabin procedures
  • Bond Offshore Helicopter colour schemes
  • RNZAF’s T6-Texan Operation and C130/P3 flight deck upgrades
  • British Airways’ HF pilot training
  • Airbus A320 HUD Procedures
  • Various ATR-72 emergency checklists
  • Mount Cook and Air Nelson pilots' emergency processes
  • World wide helicopter procedures / training to avoid wrong deck landings
  • Reports by the UK Air Accident Investigation Branch
Long-Term Science
From 2014 Steve performed long-term pilot instrument monitoring research for British Airways, Thomson Airways and the global helicopter industry via Helioffshore (ongoing). His research specialises in areas such as automation effects, instrument monitoring, aircraft control and roots of error. Steve also acts as an advisor for R & D projects for several global organisations.

Accident Investigation Work
Since 2013 Steve has investigated more than ten major accidents and incidents for airlines and helicopter operators by request (including BA, Thomas Cook Airlines, Bristow, Babcock PLC, and others). His expert opinion is sought for legal cases and he has assisted the UK AAIB directly (e.g. Boeing 737-86J, Belfast, July 2017) as well as indirectly through his reports for operators.

Teaching and Training
Steve has designed and delivered training courses for many organisations, and provides some limited bespoke training on request. Being continually engaged in practical cutting-edge research, he is able to bring the very latest findings into training.

Presenting and Publishing
Steve is an experienced speaker, regularly delivering keynotes and plenaries at international conferences. He has published scientific articles (in peer review journals) conference papers and book chapters.

Aviation Knowledge
Steve's work benefits from deep aviation knowledge and experience. He has thousands of hours private flying and gliding, including instructing and examining, and gained a Boeing 737 type-rating with Air New Zealand for professional development. Additionally he has hundreds of hours of flight-deck observation in jet, turbo-prop and rotary wing types (military and civil), years of simulator training (including LOFT, low-minima ops, RNP-AR, jet upset, etc) and live-flight handling experience on many types including Airbus A320, C130, P3 Orion, Shorts Tucano and Texan T6.


  • PhD - Applied Aviation Psychology
  • MSc - Human Factors and Safety Assessment in Aeronautics
  • CSci (Chartered Scientist)
  • CPsychol (Chartered Psychologist)
  • CErgHF (Chartered Ergonomist and Human Factors Specialist)
  • FIEHF (Fellow of the Chartered Institute of Ergonomics and Human Factors)
  • FRAeS (Fellow of the Royal Aeronautical Society)