Industry Impact

Selected Examples

Air New Zealand RNP operations
Steve Jarvis' work for Air New Zealand spans more than a decade, starting with the first RNP operations into Queenstown. Recently, Steve helped with the introduction of Queenstown nighttime operations (Airbus A320), contributing to areas including the use of the head-up-display (HUD). The initial tests and the first passenger flights were operated using direct recommendations from this work. The airline described Dr Jarvis's input as a "game changer".

Inadvertent Slide Deployments
Steve Jarvis' procedure designs have been hugely successful in preventing inadvertent slide deployments in large airlines. For example one of Europe's largest operators had spent many years trying to reduce inadvertent slide deployments below 1 in 70,000 sectors without success. After implementation of our tailored solution in 2013 deployments stopped, and the statistic is now well under 1 in 1.5 million sectors with no other changes implemented. As well as the safety improvement, the direct financial savings to the airline run into millions.

Wrong-Deck Landings
The potential hazard of helicopters landing on the wrong ship or platform can be high. Recommendations from our live study were well received globally, distributed via HeliOffshore, and are being directly implemented by operators across the world. They include pilot practices before and after platform selection and recommendations around crew decisions relating to automation levels.

Offshore Helicopter Conspicuity
Dr Jarvis researched conspicuity of helicopter colour schemes for Bond in 2013. Recommendations were implemented, including the addition of white upper surfaces to aid visibility.

Understanding Accidents
Our accident investigations (for operators) have been important in understanding actions of pilots in airliners and large helicopters (including serious multiple-fatality accidents) and actions of engineers in aircraft servicing. Our reports are regularly used, quoted and para-phrased by the UK Air Accident Investigation Branch (AAIB).

Industry Guidance
The UK CAA's 'Flight Crew Human Factors Handbook' (CAP 737) was prepared, edited and primarily authored by Dr Jarvis, with chapters by Professor Bagshaw (among others). It is popular around the world to help train flight crews in Pilot Human Factors as well as being used extensively across other safety critical sectors such as health care. CAP 737 is a free resource to download from the UK CAA website.